Frequently asked
questions

IntelliBrella™ is a transparent umbrella designed to provide portable physical shade while maintaining visibility through the canopy.

Its clear protective material is intended to reduce ultraviolet exposure within the area covered by the umbrella, offering an alternative to the dark, opaque canopy used in most traditional sun umbrellas.

An ordinary clear umbrella is typically designed mainly for rain protection and visibility.

IntelliBrella™ is being developed specifically with ultraviolet protection in mind. Its canopy material, construction and performance claims are intended to be supported by product-specific testing.

The final level of UVA and UVB protection should always be understood according to the published laboratory results for the production model.

IntelliBrella™ is intended to reduce exposure to both UVA and UVB radiation within its effective coverage area.

The exact performance of the finished product will depend on the canopy material, production specifications, testing method and conditions of use. Any published protection rating should be read together with its corresponding test report and limitations.

The canopy is designed to remain clear enough to preserve visibility while providing ultraviolet protection.

The appearance may include a slight tint, reflective quality or optical effect depending on lighting, viewing angle and the final protective material used.

Transparency does not necessarily mean that ultraviolet radiation passes through the material at the same rate as visible light.

Visible light and ultraviolet radiation occupy different portions of the electromagnetic spectrum.

A material can allow a significant amount of visible light to pass through while absorbing, reflecting or otherwise reducing transmission of certain ultraviolet wavelengths.

The final performance depends on the composition and structure of the canopy material.

The canopy is designed to reduce the amount of ultraviolet radiation transmitted through the material. Depending on the final material design, this may involve absorption, reflection or a combination of protective mechanisms.

The phrase “UV reflector” should only be used when supported by testing that specifically demonstrates and measures reflection.

No responsible shade product should be described as eliminating all ultraviolet exposure in every real-world situation.

Even when a canopy provides strong protection through the material, ultraviolet radiation can still reach the user from:

• Open sides
• Changing sun angles
• Diffuse radiation in the atmosphere
• Reflections from water, sand, concrete, glass or snow
• Movement outside the covered area

IntelliBrella™ is intended to reduce exposure, not create a completely UV-free environment.

IntelliBrella™ should not be presented as a universal replacement for sunscreen.

It is intended to provide an additional form of physical protection and reduce reliance on a single sun-safety method. Depending on the environment, duration of exposure and individual needs, users may still benefit from sunscreen, protective clothing, sunglasses, hats and reduced time in direct sunlight.

Consumers should follow applicable public-health guidance and consult a qualified healthcare professional regarding personal sun-protection needs.

Sunscreen effectiveness depends on proper application.

It must be applied evenly, in a sufficient amount and reapplied as directed. Areas can be missed, and protection may be reduced by swimming, sweating, rubbing or extended exposure.

Physical shade provides another layer of protection by placing a barrier between the user and incoming sunlight. It does not require application to the skin and can help reduce direct exposure within the canopy’s coverage area.

No.

IntelliBrella™ is a consumer shade product. It is not intended to diagnose, treat, cure or prevent disease and should not be used as a substitute for medical advice or treatment.

IntelliBrella™ is designed to reduce ultraviolet exposure within its covered area, but no umbrella can guarantee prevention of sunburn, skin damage or skin cancer.

Risk depends on many factors, including:

• Skin type
• Duration and intensity of exposure
• Geographic location
• Time of day
• Reflective surroundings
• Medications
• Medical conditions
• Clothing
• Position beneath the umbrella
• Use of other protective measures

Users should follow a layered sun-safety strategy.

Any testing completed for IntelliBrella™ should be presented on the Testing and Validation page.

That page should identify:

• The laboratory
• The testing date
• The test standard
• The wavelengths evaluated
• The sample tested
• Whether the test involved material alone or the finished product
• The results
• The limitations of the testing

Testing performed on a material sample should not automatically be represented as finished-product performance unless the final production canopy is materially identical and the claim is supported.

UPF stands for Ultraviolet Protection Factor. It is commonly used to describe how effectively a fabric or material reduces ultraviolet radiation passing through it.

For example, a UPF rating is based on controlled testing and should not be interpreted as a guarantee of identical protection under every real-world condition.

The published IntelliBrella™ rating, if applicable, should be tied directly to the tested production material.

No.

SPF is generally used for sunscreen and is primarily associated with protection against sunburn-producing UVB radiation under specific testing conditions.

UPF is generally used for fabrics and other materials and evaluates ultraviolet transmission through the material.

Neither rating should be interpreted as permission for unlimited sun exposure.

Protective performance may be affected by:

• Scratches
• Punctures
• Creasing
• Abrasion
• Chemical cleaners
• Heat
• Prolonged weather exposure
• Material deterioration
• Improper storage
• Unauthorized coatings or modifications

Follow the product care instructions and stop relying on the original performance rating if the canopy becomes visibly damaged or materially degraded.

Use a soft cloth, lukewarm water and a mild cleaner approved in the product-care instructions.

Avoid abrasive pads, harsh chemicals, bleach, solvents or coatings unless specifically approved by IntelliBrella™. These substances may damage the clear finish or protective material.

Allow the umbrella to dry fully before long-term storage.

IntelliBrella™ is expected to function as an umbrella, but its exact rain resistance should be confirmed in the final product specifications.

After use in rain, leave the umbrella open in a safe, ventilated area until fully dry. Storing it while wet may lead to odour, residue, corrosion or material deterioration.

No umbrella should be considered completely windproof.

Do not use IntelliBrella™ in high winds, severe weather or conditions in which the canopy becomes difficult to control. Wind can invert the canopy, damage the frame or cause the umbrella to strike people or property.

Close the umbrella immediately if conditions become unsafe.

No.

Do not use IntelliBrella™ during thunderstorms or near lightning, exposed electrical equipment or overhead power lines.

Seek appropriate enclosed shelter during dangerous weather.

Position the canopy between the sun and the area of the body you want to shade.

Because the sun’s angle changes, the umbrella may need to be repositioned throughout the day. Protection is strongest within the canopy’s effective shadow and may decrease near the edges or when the user moves outside the covered area.

Yes.

Ultraviolet radiation may reflect from surfaces such as:

• Water
• Sand
• Concrete
• Light-coloured walls
• Glass
• Snow
• Metal surfaces

For environments with strong reflection, additional protection may be necessary.

Children may use IntelliBrella™ only with appropriate adult supervision.

An adult should control the umbrella, monitor weather conditions and ensure that the child remains within the protected area. Parents and guardians should follow current public-health guidance concerning children’s sun protection.

IntelliBrella™ may provide a useful additional layer of shade, but it should not be relied upon as the sole protection for a medical condition or medication-related photosensitivity.

Anyone with unusual sun sensitivity, a history of skin cancer or a medical condition affected by ultraviolet exposure should consult a qualified healthcare professional.

The effective coverage area depends on:

• Canopy diameter
• Umbrella angle
• Sun position
• User height
• Wind
• Body position
• Reflected and diffuse radiation

Product dimensions and recommended positioning should be listed on the product page.

Available sizes, models and canopy dimensions will be listed on the product page.

Different models may provide different levels of portability, coverage and wind resistance.

IntelliBrella™ is primarily designed around ultraviolet protection and physical shade.

Shade may improve comfort by reducing direct solar exposure, but IntelliBrella™ should not be described as preventing heat illness or significantly lowering body temperature unless supported by appropriate testing.

Users should remain hydrated, take breaks and follow heat-safety guidance.

Certain IntelliBrella™ materials, designs, systems or technologies may be protected by patents, patent applications, industrial designs, trademarks, copyright or trade-secret rights.

Only published and verified intellectual-property claims should appear on the website.

Visit The Science Beneath the Shade page for research concerning:

• UVA and UVB radiation
• Physical shade
• Sunscreen use and limitations
• Systemic absorption studies
• Sun-protection behaviour
• The role of layered protection

Visit Testing and Validation for evidence specific to IntelliBrella™ itself.

Third-party sunscreen research should be clearly distinguished from product-specific IntelliBrella™ testing.

Current shipping regions, processing times, delivery estimates, customs responsibilities and shipping fees are available in the Shipping and Delivery Policy.

Availability may vary by country.

Return eligibility, time limits, product-condition requirements and refund procedures are explained in the Returns and Refunds Policy.

Customers should review that policy before placing an order.

Warranty coverage will be described in the IntelliBrella™ Warranty Policy.

Coverage may include qualifying manufacturing defects but generally does not include normal wear, misuse, wind damage, accidents, improper storage, unauthorized modification or cosmetic changes that do not affect function.